Support

Contact Us

In-App Support: Open the app and go to Profile → Support to chat with us directly.

Email: hello@pointpurse.app — we reply within a few hours.

FAQ

How do I get started?

Sign up, create your family, and add your kids. Younger kids can be simple profiles you run yourself; older kids can get their own login (see below). Then post tasks worth points — a great test result, twenty minutes of reading, practice, a made bed — and approve them as they're done.

How does my kid sign in on their own device?

Open Family Settings and create an invite link for that child, then send it to them. The link lets them sign in (email, Google, or Apple) and connects them to their profile. Kids can only join through a link a parent creates — there is no self-signup for kids. Invite links expire after 7 days; you can always make a new one.

How do cash-outs work?

Your kid requests a cash-out of their points. You pay them the way you already do — Apple Cash, a gift card, or cash in hand — then mark it paid in the app, and your kid confirms they got it. PointPurse never holds or transfers money; it keeps the score and the record. Declined or canceled requests refund the points automatically.

What does PointPurse cost?

Nothing. PointPurse is completely free — no subscription, no in-app purchases, no ads.

Can both parents (or grandparents) use it?

Yes. Create a parent invite from Family Settings — every caregiver with parent access can post tasks, approve, and pay out. Works across two homes.

We split custody — can tasks follow our schedule?

Yes. Scheduled tasks can repeat daily, on chosen weekdays, or every other week — so a task can be due only on your weeks.

Reminders aren't arriving — what do I check?

In the app, go to Profile → Notifications and check the toggles. On iPhone, also check Settings → Notifications → PointPurse. Task reminders go to the kid's device if they have a login, otherwise to the parents.

How do I delete my account?

Open the app, go to Profile, scroll down, and tap "Delete Account". This permanently removes all your data.